Terms & Conditions

Last updated: 2026-08-15

Service

We clean to the published 50-point checklist. Quotes are flat-rate and based on what you tell us. If the home differs significantly, we adjust the price with you before we start.

Your home

You don't need to tidy up before we come. That's our job. Clearing counters and floors just lets us spend the visit cleaning instead of moving piles around.

Cancellations

Reschedule or cancel free up to 24 hours before your visit. Inside that window, a fee may apply.

Guarantee

Tell us about any issue within 24 hours and we re-clean those areas free.

Damage

We're insured and bonded. Report damage within 48 hours and we'll make it right.